Privacy Policy

This Privacy Policy describes how LEAPFLOWX PRIVATE LIMITED ("Company", "we", "us", "our"), the operator of LeapflowX, collects, uses, and protects the personal information of visitors and customers of this website.

1. Information We Collect

• Contact details such as name, email address, phone number, and shipping/billing address.
• Order and transaction history, including books purchased, payment method used, and order value.
• Account details such as login email and encrypted password (we never store passwords in plain text).
• Technical data such as IP address, browser type, and cookies used to improve site performance.

2. How We Use Your Information

• To process, ship, and track your orders.
• To communicate order confirmations, updates, and support responses.
• To improve our website, product catalogue, and overall shopping experience.
• To send optional promotional emails, from which you can unsubscribe at any time.
• To comply with legal and regulatory requirements.

3. Payment Information

Payments made via UPI, cards, or net banking are processed through secure third-party payment gateways. LEAPFLOWX PRIVATE LIMITED does not store your complete card or UPI credentials on its own servers.

4. Data Sharing

We do not sell your personal data. Information may be shared with trusted courier partners, payment gateways, and service providers strictly for the purpose of fulfilling your order, or when required by law.

5. Cookies

We use cookies and similar technologies to keep you logged in, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as expected.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by writing to us at support@leapflowx.in.

7. Contact Us

For privacy related questions, contact LEAPFLOWX PRIVATE LIMITED at support@leapflowx.in, or write to our registered office at 3rd Floor, Plot No. 6-A, Okay Plus Big Benn Swag Farm, New Sanganer Road, Sundar Singh Bhandari Nagar, Ganesh Nagar, Ramnagar, Jaipur, Rajasthan – 302019, India.